PERSONAL DATA WE COLLECT

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the site, and information about how you interact with the site.

We refer to this automatically collected information as “Device Information.”

We collect this information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
• "Log files" track actions occurring on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags" and “pixels” are electronic files used to record information about how you browse the website.
  

Additionally, when you make or attempt to make a purchase through the website, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Stripe, Klarna...), email address, and phone number.

We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• Provide you with information or advertising relating to our products or services, in line with the preferences you’ve shared with us.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store.

We also use Google Analytics to understand how our customers use the site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As mentioned above, we use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through your user settings on Facebook and Google.

DO NOT TRACK SIGNALS

Please note that we do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS (EU RESIDENTS)

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.

If you would like to exercise this right, please contact us at info@tobioshop.com.

Additionally, if you are a European resident, we process your information in order to fulfill contracts we might have with you (for example, if you place an order through the site), or to pursue our legitimate business interests as listed above.

DATA RETENTION

When you place an order through the website, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tobioshop.com.