Bought as a present for my elderly mother. She was initially worried that'd be too hard for her but once she got the hang of it, she did very well at using it and began to enjoy it. She ended with a very pleasing embroidery.

The 'Tobio's Embroidery Kit For Beginners' makes for a delightful pastime creative experience! I've been doing Yarn crafts since Jr High School. I purchased (2) of these Embroidery Kits, one for myself and the other for my daughter. For me it's a Novelty Item showcasing stitches I've happily used through the years. For my daughter it literally is a first time experience for her. It apparently is so...inviting she went right to work on it; I was impressed! She is so...proud of what she accomplished in those stitches; she now has ideas about embellishing some of her granddaughter's (my great-grand's) little clothes! This is a wonderful kit that is not overwhelming for beginners; my daughter was drawn right to it!

Lovely kit

Everything supplied to complete the project except the instructions! However a quick email to the fabulous Faith in customer service resulted in a .pdf to download
I've already started the embroidery and I'm loving it

Team were extremely helpful and super prompt. I entered the wrong delivery address when placing my order and the customer support folks - Olivia and Faith - got my order updated and back on track in just two emails! Fantastic customer service experience, now I'm really looking forward to receiving my order. Thanks again team

I'm delighted with the prompt and helpful response from the Tobios customer support team. Thank you to Olivia and Jess for sorting out the confusion with my order so quickly and in a friendly and approachable manner. I'm a happy and relieved customer.

I ordered a kit for my daughters birthday and was worried it wouldn't arrive in time , I contacted customer support and they were brilliant at tracking my order and so prompt with immediate replies, my order arrived the same day after speaking to them ..

The kit is super cute and my daughter will love it

The customer support team responded immediately to my emails and updated the shipping address for my order. They were courteous and worked together as a team to edit the address and satisfy my request.

I didn't check delivery times before ordering and found the items might not arrive on time. I contacted customer support and Jed was very helpful indeed - over a number of days. They did arrive in time, largely thanks to him.

The items ordered look great but they're a birthday gift for an artistic family member. I will feed back when I hear how she got on with them on their holiday this coming week. I am considering buying for myself.

I'm so delighted with the products I ordered – they're going to make fantastic presents! There was a little confusion around delivery, but I emailed customer support and Florence was super helpful and speedy in her response, and it all got sorted quickly. Thanks so much!

I accidentally ordered the wrong product, but Jess went above and beyond to make sure I had a great experience. She provided outstanding customer service, quickly helping me get everything sorted out and making it right. I truly appreciated her kindness and willingness to help.

I absolutely love the new workbooks I received and can't wait to start using them. Thank you, Jess, for your exceptional support and for making this such a positive experience!